Privacy Policy and Terms & Conditions
PRIVACY POLICY
Your privacy is important to us, and we’re committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our discovery process, training, and community.
1. Information We Collect
We may collect the following information:
Personal Details: Name, email address, phone number, and other details you provide during the sign-up or onboarding process.
Activity Data: Your participation in training, webinars, and community activities.
Payment Information: Payment details required to process your purchase. (Handled securely via trusted payment platforms - no card details are stored by us.)
2. How We Use Your Information
We collect your information to:
Provide access to the discovery process, training materials, and community. Process payments and manage refunds (where applicable). Communicate updates, training schedules, and important programme information. Improve our services and understand user engagement.
We promise not to bombard your inbox or use your details for anything outside of what’s necessary to provide you with the best experience.
3. How We Protect Your Information
Your data is stored securely, and we take all reasonable measures to prevent unauthorised access, misuse, or loss of your information. This includes:
Encryption of sensitive data.
Limiting access to your data to authorised personnel only.
Using trusted third-party platforms with strong security measures for payments and communications.
4. Sharing Your Information
We do not sell, rent, or share your information with third parties for marketing purposes. Your information is only shared with trusted service providers (e.g., payment processors or communication platforms) who need it to fulfil their role in delivering the programme.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Request the deletion of your data (subject to legal or contractual obligations).
To exercise these rights, contact us at [email protected]
6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience and gather analytics. You can adjust your browser settings to disable cookies if you prefer, but some functionality may be affected.
7. Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in regulations or our business practices. Any updates will be posted here, and major changes will be communicated directly to you.
8. Contact Us
If you have any questions or concerns about your privacy, please contact us at: [email protected]
TERMS & CONDITIONS
By participating in any programmes, training sessions, or events offered by WAVE, you agree to the following terms and conditions:
Events and Payments
Non-refundable Policy: All payments for events, training sessions, and workshops are non-refundable. We understand unforeseen circumstances may arise; therefore, if you cannot attend, we will endeavour to fill your space. Should your space be successfully filled, we may offer a refund, but we provide no guarantees.
Event Media and Social Media Use
Photography and Media: By attending any WAVE event, you consent to the use of your image in photographs, videos, or other media captured during the event for promotional and social media purposes. If you prefer your image not to be used, please inform the event organisers in writing prior to the event.
Participation and Conduct
Respectful Conduct: All participants are expected to behave respectfully and courteously towards others during all community interactions, training sessions, and events. WAVE reserves the right to remove or ban any individual engaging in disruptive, disrespectful, or harmful behaviour without issuing a refund.
Liability Waiver
Personal Responsibility: You acknowledge that participation in training programmes, events, or activities involves risks and you voluntarily assume all responsibility and liability for any personal injury, property loss, or damage you might experience.
No Medical or Legal Advice: The materials and discussions provided within the discovery process, training, and community are intended for educational and informational purposes only. WAVE does not offer professional medical, legal, or financial advice.
Amendments
Changes to Terms: We reserve the right to update these Terms and Conditions at any time. Participants will be notified directly or via updates posted on our website. Continued participation after updates constitutes your agreement to the revised terms.
Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of England and Wales. Any disputes shall be resolved under the jurisdiction of English courts.
Contact Information
For questions or further information about these Terms and Conditions, please contact us at [email protected].
